Terms and Conditions – GadgetShack

Welcome to GadgetShack. These Terms and Conditions govern your use of our website (www.gadgetshack.co.uk) and any purchases you make from us. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. Business Information

This website is operated by TOKAY LTD, a business registered in the United Kingdom.

Trading name: GadgetShack
Website: www.gadgetshack.co.uk
Country of operation: United Kingdom

You can contact us via our Contact page or by email as listed on that page.

2. Products and Orders

All products offered on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at any time.

Product images and descriptions are provided for illustration purposes. While we make every effort to ensure accuracy, colours, packaging, or minor details may vary depending on your device or manufacturer updates.

By placing an order, you confirm that:

You are legally capable of entering into a binding contract, and
The information you provide is accurate and complete.

We reserve the right to refuse or cancel orders where fraud, abuse, pricing errors, or unauthorised activity is suspected.

3. Pricing and Payment

All prices are shown in GBP (£) and include VAT where applicable.

Accepted payment methods include Visa, Mastercard, Google Pay, Apply Pay and other major payment providers displayed at checkout. Payments are processed securely by our payment partners.

If your payment is declined, the order will not be processed and we cannot be held responsible for any resulting delay.

Accepted Payment Methods

We accept the following payment methods at checkout:

Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay

4. Shipping and Delivery

We ship to the United Kingdom unless otherwise stated.

Delivery costs, estimated delivery times, and shipping methods are clearly displayed at checkout and explained in our Shipping Policy.

While we aim to dispatch orders promptly, delivery times are estimates and may vary due to factors outside our control.

👉 Please refer to our Shipping Policy for full details.

5. Returns, Refunds, and Cancellations

Customers have the right to cancel eligible orders in line with UK consumer law.

Details regarding:

How to return an item
Refund eligibility
Refund processing times
Non-returnable items

are clearly set out in our Returns & Refunds Policy.

Refunds are issued to the original payment method once the returned item has been received and inspected.

👉 Please refer to our Returns & Refunds Policy for full details.

6. Warranties and Liability

Some products may include a manufacturer’s warranty. Where applicable, warranty details will be provided on the product page or with the item.

We are not responsible for damage resulting from:

Improper use
Accidental damage
Unauthorised repairs or modifications

Nothing in these Terms limits your statutory rights under UK consumer law. Our liability is limited to the maximum extent permitted by law.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is owned by or licensed to GadgetShack. You may not copy, reproduce, distribute, or modify any content without prior written permission.